1. Who We Are
Manak Waste Management Private Limited ("MWMPL") and its subsidiary Refurbind Tech Private Limited ("Refurbind", "we", "us") operate the Cashify and Refurbind websites, mobile applications and related services (together, the "Platform"). Our registered offices are located in Delhi and Gurgaon, India.
2. What This Notice Covers
This privacy notice describes how we collect, use, share and protect personal data when you use our websites and mobile services, interact with us on social media, or communicate with us by email, phone, SMS or other channels.
3. Data We Collect
Data you give us directly
- Name and contact details, including email address and phone number
- Device details such as IMEI, make, model and condition information
- Account information and login credentials
- Communications with us, feedback-form submissions and social media posts
- SMS and marketing subscription preferences
Data collected automatically
- Usage logs, IP addresses, browser types and device information collected when you use the Platform
Data from third parties
- Information from public records, vendors, marketing lists, social networks and news outlets — limited to business contact information
4. How We Use Personal Data
We process personal data where it is contractually necessary, where we have a legitimate business interest, where the law requires it, or where you have given consent. We use it to:
- Administer the website and provide our services
- Register and manage user accounts
- Respond to and fulfil support requests
- Monitor for compliance and security
- Improve and personalise the website and our services
- Send marketing communications where permitted
- Process payments and carry out verification
- Comply with legal obligations
- Track usage via cookies and provide behavioural targeting
5. Disclosure of Information
We may share personal data with contracted service providers, employers (for corporate users), acquiring entities in the event of a merger or acquisition, analytics partners, visitors to public forums on the Platform, and acquaintances you refer to us.
6. Legal Bases for Processing
Consent. Promotional communications are permission-based. You can manage your preferences at any time.
Legitimate interests. Some processing is essential for service delivery and platform security, balanced against your rights and interests.
Legal obligations. Some processing is required for legal compliance, the establishment or defence of legal claims, or reasons of substantial public interest.
7. Data Retention
We retain personal data for as long as it is needed to resolve complaints, demonstrate that we treated you fairly, satisfy regulatory or record-keeping requirements, or meet legal and technical requirements. Data may also be retained for research and statistical purposes with appropriate privacy protection.
8. Where Data Is Processed
Our operations are located in India. Some of our service providers may process data internationally; where they do, we apply protections including standard contractual clauses for the transfer of data as approved by the European Commission.
9. Minors
Our services are intended for business clients and adult consumers. Users under 18 years of age require the consent of a parent or guardian. We do not knowingly collect personal data from children under 18.
10. How We May Contact You
- Service communications — updates about your transactions and orders
- Marketing — permission-based emails and SMS with unsubscribe options; you can also opt out by contacting info@cashify.in
- Feedback — surveys about your transaction experience
- Query resolution — responses to your complaints or questions
11. Your Rights
Subject to applicable law, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request erasure of your data
- Restrict how we process your data
- Obtain your data in a portable format
- Object to processing
- Withdraw consent at any time
We aim to respond to rights requests within one month.
12. Keeping Your Information Accurate
Please notify us of changes to your information by updating your profile or contacting us. Providing false information may result in termination of access to the Platform and legal action.
13. Security
We protect personal data with measures including SSL encryption, OTP-based access, restricted employee access, and physical and electronic safeguards. Our practices align with the GDPR, ISO/IEC 27001:2022 and ISO/IEC 27701:2019 standards.
14. Changes to This Notice
This privacy notice may change at any time. It was last updated on January 24, 2025. We recommend reviewing it regularly.
15. Questions & Complaints
Disputes arising under this notice are governed by Indian law. For privacy concerns or complaints about how your data is handled, contact informationsecurity@cashify.in.